GeoBlue is a health insurance provider that offers international medical coverage for individuals, employers, and students traveling or living abroad.
GeoBlue Responsiveness rating
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What you need to know about GeoBlue
Customer service experiences with GeoBlue can be hit or miss. Some users report fast, helpful responses, while others find the support to be slow.
- GeoBlue’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with GeoBlue with our insider guide or through our executive contacts.
- GeoBlue’s customer service policies are standard. Here are our frequently asked questions about GeoBlue.
GeoBlue customer service response times
GeoBlue’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
| Phone support (855) 481-6647 | Available 24/7 for members; calls are typically answered promptly. |
| Email support sales@geo-blue.com | GeoBlue aims to respond within one business day. |
| Live chat support | GeoBlue does not offer live chat support. |
| Social media | GeoBlue maintains a presence on platforms such as Facebook and LinkedIn, but response times may vary. |
| Help center/FAQ | The FAQ is accessible 24/7 through the website, providing immediate answers to common questions. |
How to resolve a problem with GeoBlue
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
GeoBlue mailing address
933 First Avenue
King of Prussia, PA 19406
GeoBlue executive customer service contacts
Primary Contact
Joseph D’Ettorre
Director of Global Service Center
933 First Avenue
King of Prussia, PA 19406
Joseph.Dettorre@geo-blue.com
Secondary Contact
Liz Dunlavey
Senior Vice President, Operations
933 First Avenue
King of Prussia, PA 19406
Liz.Dunlavey@geo-blue.com
Chief Executive
Diego Fernández
933 First Avenue
King of Prussia, PA 19406
Diego.Fernandez@geo-blue.com
Who owns GeoBlue?
GeoBlue is owned by a consortium of 15 Blue Cross Blue Shield companies and Bupa, a global healthcare organization.
How can I contact GeoBlue customer service?
Call GeoBlue customer service at (855) 481-6647 or email sales@geo-blue.com.
Does GeoBlue have an online contact form?
Yes, you can find GeoBlue’s online contact form here.
How to get professional help with your GeoBlue problem
If you need help with GeoBlue, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.