EssilorLuxottica Customer Service Contacts

EssilorLuxottica designs, manufactures, and distribute eyewear, and is formed through the merger of Essilor, a vision care company, and Luxottica, an eyewear manufacturer.

How to reach a person at EssilorLuxottica

EssilorLuxottica Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about EssilorLuxottica

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with EssilorLuxottica

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

EssilorLuxottica mailing address

1-6 rue Paul Cézanne
75008 Paris, France 20049

EssilorLuxottica social media channels

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EssilorLuxottica executive customer service contacts

Primary Contact
Paul du Saillant
Deputy CEO
1-6 rue Paul Cézanne
75008 Paris, France 11219
paul.dusaillant@essilorluxottica.com

LinkedIn

Secondary Contact
Chris Tippens
Customer Service Manager
1-6 rue Paul Cézanne
75008 Paris, France 11219
Chris Tippens@essilorluxottica.com

LinkedIn

Chief Executive
Francesco Milleri
1-6 rue Paul Cézanne
75008 Paris, France 11219
francesco.milleri@essilorluxottica.com

LinkedIn

Frequently asked questions about EssilorLuxottica

How can I contact EssilorLuxottica customer service?

You can contact EssilorLuxottica via email at privacy@essilorluxottica.com.

Does EssilorLuxottica have an online contact form?

Yes, you can find EssilorLuxottica’s online contact form here.

How can I track my order from EssilorLuxottica?

To track your order, you can use the tracking number provided in your order confirmation email or log into your account on the official website or brand-specific site.

How to get professional help with your EssilorLuxottica problem

If you need help with EssilorLuxottica, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.