EssilorLuxottica

EssilorLuxottica designs, manufactures and distributes eyewear. It was formed through the merger of Essilor, a vision care company and Luxottica, an eyewear manufacturer.

Mailing address
1-6 Rue Paul Cézanne
75008 Paris, France
Website
essilorluxottica.com/en

What you need to know about EssilorLuxottica

EssilorLuxottica is a global company formed through the merger of Essilor, a vision care company and Luxottica, an eyewear manufacturer. The company designs, manufactures and distributes eyewear, including eyeglasses, sunglasses, lenses and frames.

EssilorLuxottica does not provide direct consumer support. Customer service, inquiries and FAQs are handled through its individual brands such as Ray-Ban, Oakley, LensCrafters and Sunglass Hut via their respective websites and contact channels.

How to resolve a problem with EssilorLuxottica

Try self-service first

Use our proven resolution methods, or EssilorLuxottica’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

EssilorLuxottica customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Chris Tippens
Customer Service Manager
Secondary
Paul du Saillant
Deputy CEO
Chairman and Chief Executive
Francesco Milleri
Chief Executive

EssilorLuxottica customer service policies

EssilorLuxottica’s privacy policy explains how the company collects, uses and protects personal information. It details how data may be used for processing orders, providing services and for marketing purposes.

EssilorLuxottica loyalty program

EssilorLuxottica does not have a loyalty program; please refer to its individual brands for any consumer rewards or loyalty programs.

Frequently asked questions about EssilorLuxottica

No, customer service is handled through EssilorLuxottica’s individual brands, including Ray-Ban, Oakley, LensCrafters and Sunglass Hut.
Yes, through the websites of its individual brands such as Ray-Ban, Oakley, LensCrafters and Sunglass Hut.
Yes, many brands such as LensCrafters and Sunglass Hut have retail locations in multiple countries.

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