BP America is involved in the exploration, production, refining, and distribution of oil, natural gas, and renewable energy sources.
BP America Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about BP America
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with BP America
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
BP America mailing address
1500 Louisiana Street
Houston, TX 77002
BP America executive customer service contacts
Primary Contact
Gordon Birrell
EVP, Production & Operations
1500 Louisiana Street
Houston, TX 77002
gordon.birrell@bp.com
Secondary Contact
Emma Delaney
EVP, Customers & Products
1500 Louisiana Street
Houston, TX 77002
emma.delaney@bp.com
Chief Executive
Murray Auchincloss
1500 Louisiana Street
Houston, TX 77002
murray.auchincloss@bp.com
Does BP America have an online contact form?
Yes, you can find the online contact form here.
How can I contact BP America customer service?
Email uspress@bp.com.
How do I report a problem with a BP gas station?
You can report issues related to BP gas stations, including fuel quality or service problems, by email at uspress@bp.com or by filling out a form on the website.
How can I get help with my BPme Rewards program account?
You can contact customer service through the BPme app, or visit the rewards section on BP’s website.
How to get professional help with your BP America problem
If you need help with BP America, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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