AWS is a cloud computing platform offering services such as computing power, storage, and databases.
How to reach a person at AWS
AWS Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about AWS
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with AWS
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.AWS mailing address
410 Terry Avenue North
Seattle, WA 98109
AWS executive customer service contacts
Primary Contact
Derek Rubino
Director, Global Customer Service
410 Terry Avenue North
Seattle, WA 98109
rubino@amazon.com
Secondary Contact
David Levy
Vice President
410 Terry Avenue North
Seattle, WA 98109
levy@amazon.com
Chief Executive
Matt Garman
410 Terry Avenue North
Seattle, WA 98109
garman@amazon.com
What is the relationship between AWS and Amazon?
AWS is a subsidiary of Amazon, and it operates as its cloud computing division.
What is AWS?
AWS is a cloud computing platform that provides computing resources via the internet.
Does AWS have an online chat service?
Yes, AWS can be contacted via an online chat service.
How can I get AWS support?
AWS offers support through the website.
How to get professional help with your AWS problem
If you need help with AWS, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
