AWS

AWS is a cloud computing platform offering services such as computing power, storage, and databases.

Mailing address
410 Terry Avenue North
Seattle, WA 98109
Website
aws.amanzon.com

What you need to know about AWS

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with AWS

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

AWS customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Derek Rubino
Director, Global Customer Service
Secondary
David Levy
Vice President
Chief Executive
Matt Garman
Chief Executive

Frequently asked questions about AWS

AWS is a subsidiary of Amazon, and it operates as its cloud computing division.
AWS is a cloud computing platform that provides computing resources via the internet.
Yes, AWS can be contacted via an online chat service.
AWS offers support through the website.

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