“Airlines continue to insult my intelligence”
Don’t look now, but the airline industry is getting rich off fees. Very rich.
Commentary
Elliott Advocacy is a nonprofit organization that mediates cases between consumers and businesses. These are commentary articles that detail our efforts and provide educational information for consumers.
Uh-oh! Air travel just got a lot more dangerous
It pains me to write this, but when it comes to air travel, I think the terrorists may have won.
Passengers say they miss luggage-inclusive fares the most
It’s been more than two years since most major airlines “unbundled” their fares and began charging passengers for the first checked bag. And although air travelers are now paying more for their luggage than ever — $2.7 billion last year, compared with just $1.1 billion in 2008 — they are deeply unhappy about it, according to a new poll.
TSA denies it turned off body-scanners on “Opt-Out” Day — but where’s the proof?
Two weeks after declaring National Opt-Out Day a failure and renaming it TSA Appreciation Day, the agency charged with protecting our transportation systems has formally denied it turned off its full-body scanners in order to squelch the pre-Thanksgiving protests.
“We have been ripped off”
Kate Silver didn’t stay at the Hotel Arlecchino in Venice earlier this year, even though she had a confirmation from her online travel agency. Instead, she and her husband, Howard, were “walked” to the Hotel Continental when the Arlecchino was oversold.
Madame Ambassador, the TSA will apologize for your “humiliating” pat-down — in 2011
Well, it’s about time.
Codeshare confusion: Whose baggage policy applies to my flight?
Codesharing, or allowing multiple airlines to sell tickets on the same flight as if it were their own, can lead to a lot of confusion. And it’s more than just a matter of, “What flight am I on?”
Tarmac delays, R.I.P.? Don’t bet on it
Did the federal government just kill tarmac delays?
Is this enough compensation? Here’s a refund for your airline tickets, but there’s this little fee …
Karlin Lissa and her family planned to return to Sudan for the first time in more than a decade. But their plans were foiled when the State Department issued a travel warning in October, advising US citizens to defer all travel.
It’s cold out there — don’t you wish you were here?
If you live on the East Coast of the United States — and most folks reading this site do — then you’re probably thinking about the weather this weekend. Complaining about it, to be exact.