These are the most outrageous travel fees
The travel industry seems to always have its hand out — sometimes literally.
Commentary
Elliott Advocacy is a nonprofit organization that mediates cases between consumers and businesses. These are commentary articles that detail our efforts and provide educational information for consumers.
For consumer problems, sometimes the best advocate has a law degree
In a do-it-yourself world, when shouldn’t you do it yourself? That’s sometimes hard to know with a consumer problem.
Should you tip your flight attendant?
Should you tip your flight attendant? For such a commonly asked question, the answer is anything but simple.
The 6 biggest lies consumers tell a business
Buyers are liars. That’s not an accusation, just a fact. Remember that University of Massachusetts study that found 60 percent of adults can’t have a ten-minute conversation without lying at least once?
These travel agents go above and beyond the call of duty
Travel agents should really stop calling themselves travel agents. Travel advisors is a better word. Or perhaps even travel advocates.
How can you protect your right to digital privacy at the border?
When Shira Newman flies home from Tel Aviv this summer, she won’t be worried about long lines at the airport or short tempers on the plane. Instead, she’ll be concerned about her Samsung Galaxy S7 phone — specifically, the information on it.
6 consumer mistakes you absolutely have to avoid this summer
You’ve probably already heard a lot of advice about what you should do do this summer — buy this, vacation there, see that movie. But what shouldn’t you do?
You’ve never heard of these people, but they’ve changed the way you fly
Their advocacy results in big, embarrassing airline fines. They’ve helped create federal agencies that make air travel safer. And they’ve brought competition and transparency to the skies.
When it’s time to take your business elsewhere, here’s the right way to exit
Can we talk about the end? It’s that moment when you say, “That’s it. I’m taking my business elsewhere.” And you mean it.
This bill makes it unlawful to remove passengers from planes. But that’s not enough.
Here we go again. Congress is trying to pass yet another Federal Aviation Administration reauthorization bill, a rare opportunity to help airline passengers by enacting meaningful consumer protections.