Christopher Elliott
Travel insurance claim denied? Here’s how to turn a “no” into a “yes”
If your travel insurance claim is denied, try these insider strategies for a successful appeal. You may be able to get your money back.
Amazon sent me a broken Apple Watch — twice. Now it won’t accept my return
Shirley Justice’s Apple Watch, which she ordered from Amazon, doesn’t work. Neither does the replacement watch Amazon sends her. Now Amazon won’t take back the replacement watch. Can she get some justice?
Can American Airlines find my missing Apple AirPods?
When Nancy Allen lost her Apple AirPods on an American Airlines flight from London to Chicago, she thought they were gone forever. Allen didn’t discover that the $169 earbuds were missing until the day after she landed, by which time it seemed too late.
Hey Chase Sapphire Reserve, where’s my $15,194?
Judy Lambert files an insurance claim with her Chase Sapphire Reserve card after canceling her snorkeling trip to Cuba. But four months later, she’s still waiting for her $15,194 check. Will she ever see the money?
How to get a refund from Ticketmaster
How do you get a refund from Ticketmaster? For Jennifer Hu and her husband, the answer is: You can’t.
Will Viking cover her airfare cost after a surprise portable oxygen problem?
Are portable concentrators are allowed on planes? One couple on a Viking Cruise found the answer the hard way: not necessarily.