Can a travel insurance app really keep you safer? Here’s the surprising answer
A travel insurance app may be the last place you’d look when you’re concerned about safety. But for experienced travelers, it is becoming a first stop.
Christopher Elliott
My Amazon package never arrived. Now they’re hiding behind a freight forwarder
Mirella Veen orders $430 worth of computer equipment and shelves through Amazon. But her freight forwarder loses it while shipping it to St. Maarten. Who’s responsible?
Expedia says I have a $1,987 credit, but British Airways says I was a “no-show”
After a scooter accident, Jim Hutslar cancels his British Airways flight. Expedia offers him a $1,987 ticket credit. But British Airways refuses, claiming he was a “no show” for his flight. Is the money lost?
Can American Airlines find my irreplaceable iPhone before it’s too late?
Tracy Pruss lost her iPhone 13 as she boarded an American Airlines flight from Raleigh-Durham to Cincinnati. The device slipped out of her pocket on the jetway.
Travelers reached their breaking point this summer. Is loyalty dead?
When it comes to travel, is loyalty dead?
That’s the question many travelers have been asking themselves during a record-breaking summer.
Bio, bitte! How green resorts are building Germany’s sustainability reputation
The Biostadt Schmilka, a sustainable resort on the bank of the Elbe river near the Czech border, looks like every other German village. There’s a Gasthaus and homes with immaculate gardens and fruit trees, and the river with colorful kayaks floating downstream.
Quest Diagnostics overcharge: $3,437 for these blood tests?
Why is Quest Diagnostics sending Maria Jacobson a $3,437 bill for her blood test? Her insurance company should cover it — or should it?
Help! NCL and Chase are arguing about my $250 refund, but I just want my money back
Linda Carnivale wants her $250 cruise deposit refunded. But now her bank and cruise line are arguing over who is responsible for the money. Does it matter? And can she get her money back?
How companies try to silence you when you have a problem
The document seemed harmless enough — a “release of all claims” in exchange for a cash settlement. Lowe’s sent it to one of our readers when she asked it to fix a botched kitchen installation.
You’re overpacking! Here’s how to lighten up when you travel
You’re carrying too much luggage. Here’s how to lighten up.