How much worse can the TSA behave?
When you’re on probation, you steer clear of trouble. You try to to avoid any appearance of impropriety, and you’re on your best behavior.
Year: 2012
Was I scammed by my car rental company?
Mark Spritzler gets a surprise bill for $312 after he returns his rental car. Seems his windshield was cracked. But he says he didn’t do it — and he’s got proof. Why won’t Thrifty see things his way?
I paid $6,995 for a travel club membership — did I just get scammed?
Cathy Evans doesn’t fit the profile of a typical scam victim. She’s an account manager for a technology company in Boston, and she likes to think of herself as a discerning customer.
“You should all die”
Bad flight stories are a dime a dozen, but every now and then, I get one that rises above the others. Like Michelle Vazul’s.
No spare tire in my car rental – do I deserve a credit?
The late model Hyundai Elantra that Joe Gershman rented from Dollar in Charleston, SC, recently looked fine from the outside.
Who do you think you are?
Spend a little time driving America’s Interstate highways, and you’ll get to know all the characters that make their homes on the road.
Is it too easy to lose the TSA’s “trust”?
A new Transportation Security Administration initiative that lets trusted travelers bypass the airport screening line is on the verge of an ambitious expansion. By the end of the year, PreCheck, a government program that offers expedited screening to those who submit to an initial background check, is expected to be available in 35 airports.
How long is too long for an airline ticket refund?
Greg Melgares is a patient guy. But even his patience has limits. The refund from Southwest Airlines he’s been promised for a year still hasn’t arrived. Will the airline ever pay him?
Did Princess ship ignore a vessel asking for help?
It sounds like something straight out of a nightmare: You’re on a small fishing vessel, adrift in the Pacific. You see a ship in the distance, and you signal for help. But it keeps going.
A failed case from the Twilight Zone of travel
If there’s a Twilight Zone of travel cases, then Rochelle Dean has surely discovered it. And although I’ve done my best to help her, it looks like her recent vacation is still stuck someone between “solved” and “unsolved.”