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Month: February 2011

What would you do? No refund for a canceled Air Baltic flight

January 19, 2024February 10, 2011 by Christopher Elliott

irje Viise and a friend were scheduled to fly from Tallinn, Estonia to Berlin by way of Riga on Air Baltic. They had booked their airline tickets through Expedia. But something happened between Estonia’s capital and Germany.

Categories Commentary

Is this enough compensation? They canceled my Egypt tour, but all I get is a credit?

January 19, 2024February 8, 2011 by Christopher Elliott

When an airline cancels a flight, you’re entitled to a refund. When a hotel turns you away, you get your money back. Same thing when your cruise is canceled or your car rental company doesn’t have the vehicle for which you prepaid.

Categories Commentary

What do airline passengers really want — besides a good fare?

January 19, 2024February 6, 2011 by Christopher Elliott

What’s the first thing you look for in an airline ticket?

Categories Commentary

Car rental agencies and cities get ready to go head-to-head over taxes again

January 24, 2024February 5, 2011 by Christopher Elliott

Ready for Round 2 of car rental companies vs. cities?

Categories The Navigator

Don’t get scammed! 4 cons that target travelers – and how to spot them

January 19, 2024February 3, 2011 by Christopher Elliott

Nancy Miller considers herself an experienced traveler, so on a recent trip to Bangkok, the last thing she thought she’d get suckered by was a scam aimed at gullible tourists.

Categories Commentary

Do the TSA’s new body scanners solve our screening problems?

January 19, 2024February 3, 2011 by Christopher Elliott

The TSA is at it again. Earlier this week, it announced that in an effort to “enhance security while strengthening privacy protection” it had begun testing new scanning technology that doesn’t show screeners naked images of passengers.

Categories Commentary

That’s ridiculous! What’s with this $150 fee to redeposit my frequent flier miles?

January 24, 2024February 2, 2011 by Christopher Elliott

If you’re a card-carrying frequent flier, you probably already know that several airlines – including American Airlines, Delta Air Lines and US Airways – charge $150 to redeposit frequent flier miles into your account.

Categories Commentary

Is this enough compensation? My wife broke her neck, but my cruise line will only give me a 25 percent refund

August 2, 2024February 1, 2011 by Christopher Elliott

Jerry McClure and his wife were looking forward to a seven-day western Caribbean cruise on the Holland America Ryndam late last year, when disaster struck. McClure’s wife fell and broke her neck less than a month before they were scheduled to fly to Tampa to board the ship.

Categories Commentary
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