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TWITTER

Got a travel problem? Just tweet about your troubles, and the airline, car rental company or hotel will fix it. At least that’s the conventional wisdom. And while it’s true that travel companies are spending a lot of time online listening to their customers, they’re not necessarily paying attention to all of us.

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A few days ago, I published a short list of 10 blogs you should bookmark this year. But what about Twitter users?

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Before the latest social media revolution, Jessica Gottlieb would have probably watched helplessly when her kids, Jane and Alexander, were trapped on the tarmac, waiting for their Virgin America flight to take off. But that’s so 2008.

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Who are the most influential Twitter users in the travel business? That’s an easy question to ask, but a hard one to answer. Here it goes, anyway …

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“There’s a plane in the Hudson. I’m on the ferry going to pick up the people.” Those words, hastily typed on Janis Krums’ iPhone just after US Airways flight 1549 crashed into the Hudson River last month, marked yet another milestone in the microblogging revolution.

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Yesterday I revealed the top 50 travel blogs of 2008. Today, it’s Twitter’s turn.

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