Not going to let a few bad emails stop me from fixing this T-Mobile case!

When Angelika Blendstrup and her daughter arrived in France recently, they were certain that they wouldn’t be cut off from their friends and family back in the U.S. After all, they’d carefully selected a pricey T-Mobile plan that they were assured would work in Europe. But when they deplaned, they found that their mobile phones didn’t work — and they had to pay extra for inadequate service.

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