Travelers loathe fees that they have no choice but to pay, including charges to connect to the Internet, check a bag on their flight, and connect to a cellular network abroad.
Cheryl Ames was planning to visit Beaches Turks & Caicos, an island resort operated by Sandals southeast of the Bahamas. She paid a deposit of $500 and scheduled her trip for next year. But now she can’t go — and Beaches won’t return her deposit.
It isn’t a question of if, but when, hotel resort fees will be banned by law.
If you’ve ever found a bargain on a hotel only to discover a few clicks later that the property charged a nonnegotiable “resort fee,” you’re not alone. Last year, 744 properties in the United States added these fees to their guests’ final bills, an astonishing 25 percent increase from 2014.
Everyone wants to kill hotel resort fees, those annoying extras added to your hotel bill after you ask for a price quote. The latest effort comes from Sen. Claire McCaskill (D.-Mo.), who wants to legislate the controversial surcharges out of existence.
When Barbara Smidt bought a Cyber Monday travel deal on Fresh Trips for a five-star all-inclusive resort in Cancun, she thought she was getting a bargain.
If you think mandatory resort fees represent the free market at its best, please don’t read this post.
Don’t look now, but those reviled mandatory resort fees are on the rise — and in places you might not
What do you want for the holidays? If you’re Paulina Want, how about a little honesty?
Marnie Bute didn’t enjoy the Mexican getaway she booked through Sun Country Vacations. Actually, that may be an understatement. She hated it and she wants every penny refunded.
Even though the Doubletree San Juan isn’t really a resort, it still charged Cheryl Nygaard an 18% per night resort fee on her recent visit to Puerto Rico.
One of the first things Kevin “Coop” Cooper told me when we met up yesterday to ski at Kirkwood is
Hotels turn away guests for all kinds of reasons, but here’s one you don’t hear every day: You’re not gay
Like many resort hotels, the Marriott San Juan Resort and Stellaris Casino in San Juan, Puerto Rico, adds a fee
Nicholas and Katherine Welch didn’t have a good honeymoon. Actually, that may be something of an understatement. It was dreadful.
When Chuck Berg tried to maneuver his way back to the Le Méridien in Phuket, Thailand, on a recent visit, he ran into a little problem: a rock on the side of the road, which dented the side of his rental car.
Chris and Shelley Harper had hoped for a week of R&R with their two young children at the Riu Tequila, an all-inclusive resort in Playa del Carmen, Mexico. But instead, Shelley ended up in the emergency room with apparent food poisoning.
The Langham Huntington, Pasadena is billed as a five-diamond “iconic landmark hotel” at the base of the San Gabriel Mountains in Southern California. You can’t get a room next weekend for less than $200 a night.
Careful readers of this feature have probably figured out by now that it’s loosely based on the Ladies’ Home Journal column, Can This Marriage Be Saved?. We haven’t saved any marriages here — yet. But this week’s case may come the closest.
Remember Murphy’s Law — anything that can possibly go wrong, does?
It’s a waterpark. No, it’s a hotel. No, it’s both.
I’ve been coming to Hawks Cay for years. I can’t help myself. There’s something about it — could be the resort or the magical location in the Middle Keys — that draws me back again and again.
Sometimes you just have to get out of the way of a post and let the pictures do the talking. Such is the case of the photogenic La Quinta Resort & Club near Palm Springs, Calif.
These are hard times for clothing-optional travelers.
You don’t have to read Federal Trade Commission rulings for a living to enjoy this guilty pleasure.
If you’re under 25, you’re in for an unpleasant surprise when you check into the Oasis Cancun, a pyramid-like, all-inclusive resort on Mexico’s Yucatan Peninsula: a mandatory “under 25” fee of $54. And they don’t take “no” for an answer. When Ryan Plaxsun, 24, recently checked into the hotel, he was told to pony up the cash — or leave.
When it comes to upscale hotels, the word “understated” is so overused that it’s almost lost its meaning. Not at the Four Seasons Resort The Biltmore Santa Barbara, where I happen to be speaking at a conference today.