This is the “after” picture of Christy Nidle’s Hertz rental last year in Perugia, Italy. “I changed lanes and scraped a car passing me from behind,” she says.
MASTERCARD
Remember Prime Travel protection, the Colorado travel insurance company that shut down amid allegations it sold unlicensed policies? Turns out it’s not dead yet.
Nanci Moll’s travel agency goes bust without paying her hotel in the Cayman Islands. Now the resort wants her to pay for her stay — again. Shouldn’t her credit card protect her against a double billing? And what if it doesn’t?
Stuart Harstrom applied for a Carnival Sea Miles MasterCard in 2004 and used it for most of his purchases, hoping to redeem his points for a “free” vacation. Then the cruise line pulled the plug on his plans, he says. His story is a cautionary tale about vague promises made by loyalty programs, imprecise wording on Web sites, and the fleeting nature of points.
Elliott is consumer advocate 
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