Where’s the service? Plus, Texas targets an “unethical” travel club, and why you should keep your boarding pass.
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Elliott’s E-Mail
What to steal from your hotel room. Plus, the lowdown on Italian traffic tickets, and what to do if the name on yours doesn’t match with your ID (don’t panic!).
Expedia fixes its best price guarantee. Plus, Ray LaHood is unhappy, and Palm Coast Travel settles with the government.
Can the government really help travelers? Plus, hotels would do anything for a good review and a customer is left high and dry in Antigua.
Is JFK cursed? Plus, what to do when an airline doesn’t follow its own rules and Dave Carroll strikes again.
Upgrade your next vacation. Plus, airfares that vanish in a click and Palm Coast’s claims.
How long should you wait for a refund? Plus, a failure to launch, and TSA cracks down on Good Samaritans.
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Here’s the online version of Elliott’s E-Mail. If this [...]
Baggage horror stories. Plus, don’t let the bedbugs bite. And what to do about really bad service.
Grounding clear airfares. Plus, Hotwire saves the day and Palm Coast Travel’s next move.
A ruined Las Vegas wedding. Plus, Budget blows a damage claim, Hotwire’s room confusion and the DOT opens up.
Are you an accidental tourist? Plus, when travel companies sue and an Australia tour that wasn’t meant to be.
Are ticket changes harder than brain surgery? Plus, Enterprise sends someone the wrong bill and Delta waives a fee (yes, this is news).
How to boost your online power when you travel. Plus, tips for avoiding fare errors and are travel clubs worth the money?
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