Just how hidden are the travel industry’s so-called hidden fees?
AIRLINE
I have just one question in the wake of the Transportation Department’s so-called “historic” rulemaking on airline passenger rights.
True, Jorge Sanchez-Salazar booked a nonrefundable room at the Hampton Inn & Suites Reagan National Airport through Orbitz. And it’s true, too, that he canceled the trip, and that under the rules, the hotel could keep his money — all of it.
KC McLawson works for a cafe near Seattle-Tacoma International Airport, and since the body-scan and patdown controversy last November, she says her boss has taken extraordinary measures to ensure the TSA knows of his displeasure.
We had some interesting news last week, with Delta Air Lines’ announcement that its miles wouldn’t expire, and before that, Southwest Airlines’ loyalty program changes.
What’s the first thing you look for in an airline ticket?
Notice anything funny about this itinerary? Look closely.
A majority of airline passengers want to see an all-inclusive price for their tickets up front, according to a new survey.
Jesse Demastrie and his wife flew from Washington to Las Vegas without incident the day after Christmas. TSA agents waved them through the screening area, and United Airlines allowed the couple to board the aircraft.
Conventional wisdom says most airfare searches start at an online travel agency or airline website. But the conventional wisdom could be wrong.
No, you’re stuck at the airport or in a motel, waiting for the winter storm to pass.
Don’t look now, but the airline industry is getting rich off fees. Very rich.
It’s been more than two years since most major airlines “unbundled” their fares and began charging passengers for the first checked bag. And although air travelers are now paying more for their luggage than ever — $2.7 billion last year, compared with just $1.1 billion in 2008 — they are deeply unhappy about it, according to a new poll.
Don’t you just love Google’s “autocomplete” — the feature that tries to guess what you want while you’re typing?
Here’s a story that might have a familiar ring: Sue Clark was planning a theme park vacation for her family in Orlando when she found an affordable rate at Disney’s upscale Grand Floridian Resort & Spa.
Elliott is consumer advocate 
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