Chrysler

Chrysler is an American automobile manufacturer headquartered in Auburn Hills, Mich. Chrysler is part of the Stellantis NV conglomerate as of 2023. Stellantis is the result of a merger between Fiat Chrysler and PSA Group.

Telephone
Main : (800) 247-9753
Mailing address
P.O. Box 21-8004
Auburn Hills, MI 48321-8004
Website
chrysler.com

What you need to know about Chrysler

How to resolve a problem with Chrysler

Try self-service first

Use our proven resolution methods, or Chrysler’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Chrysler respond?

Phone support
Phone inquiries typically take 1 to 30 minutes to receive a response.Phone number: Customers can contact Chrysler at (800) 247-9753.Availability: Phone support is available Monday to Friday 8 a.m. to 9 p.m. and Saturday drom 9 a.m. to 5 p.m., but the response times may be slower during peak periods, like sales events or holidays.  
Email support
Email inquiries typically take 1 to 5 business days to receive a response, although it can sometimes be longer if there’s a high volume of customer service requests. Email address: Customers can contact Chrysler by filing in the form in the live chat.  
Live chat
Chrysler's live chat support is usually the quickest option for getting help. You can expect an initial response within a few minutes to 30 minutes during business hours. Availability: Live chat is available Monday to Friday 8 a.m. to 9 p.m. and Saturday drom 9 a.m. to 5 p.m., but the response times may be slower during peak periods, like sales events or holidays.  
Social media
Chrysler is active on social media platforms such as Instagram, Facebook and X. Response times can range from a few hours to a day depending on the platform and the inquiry’s complexity.
Verified contacts

Chrysler customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Jeffrey Kommor
Senior Vice President Commercial Sales – Stellantis
Chief Executive
Christine Feuell​​​​​​
Chief Executive officer
48321-8004

Chrysler customer service policies

Chrysler, through FCA US LLC, collects personal data from customers and third parties for services, marketing, and customer feedback. The company claims to implement security measures to prevent unauthorized access or disclosure of this data. Customers have some control over their personal information, including options to access, correct, or delete it.

Chrysler loyalty program

Chrysler offers various loyalty programs, including discounts for returning lessees, military personnel, first responders, and employees of select companies. The Affiliate Rewards Program provides discounts to partner company employees, while the Returning Lessee Discount offers savings for current Chrysler lessees upgrading to a new vehicle. Military members and first responders can get a bonus cash incentive on select models. Additionally, Chrysler employees and their families can access discounted pricing through the Employee Advantage Program. Eligibility and discount amounts vary, and participation usually requires verification through a control number or ID.

Frequently asked questions about Chrysler

Chrysler is part of the Stellantis NV conglomerate as of 2023. Stellantis is the result of a merger between Fiat Chrysler and PSA Group.
It sells vehicles worldwide under its flagship Chrysler brand, as well as Dodge, Jeep and Ram (a truck brand).
Call (800) 334-9200.
Monday to Friday, 7 a.m. to 11 p.m.; Saturday, 9 a.m. to 5 p.m. (all times Eastern).
Yes, you can find the online contact form here.
Use the Dealer Locator tool on the Chrysler website.
Contact your local Chrysler dealership or call Chrysler customer service at (800) 334-9200 with your Vehicle Identification Number (VIN).

Reader comments about Chrysler

1
1 comment
MichaelMay 5, 2025

I purchased a 2024 RAM TRUCK After 3 months of ownership the engine light came on. Went to dealer. "Okay we fixed it" Next day comes on again. Return to the dealer. They look at again - Oh not sure what it is. They said the manufacture knows about the issue they just have to fix for it yet. "We will call you when we get a fix. That was December 2024 -(Purchased on April 2024) So I go back…

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