We’ll never know what happened to Mattie McGhee.
On her way back from Sri Lanka, Caroline Martorano was detained in Abu Dhabi. She says she was detained for not being appropriately dressed, causing her to miss her connecting flight. But she places the blame for this detainment on American Airlines. Huh?
When Yogendra Sagar complained to Airbnb about two stays in India it gave him the cold shoulder. So he sued the CEO — and won. Now Sagar not only wants his money, he wants to report Airbnb’s CEO to the three credit bureaus — and he wants us to help him do it.
If you’re traveling to Canada, leave your alcohol on the plane. Don’t try to take it with you — at least, not if you’re flying Delta Air Lines. Otherwise, like Margaret Stephen, you may regret the experience — because those little alcohol bottles aren’t for carry-out.
I don’t mean to start a fight, but people really want to know the answer to this question: Who controls the window shade on your flight?
A disorderly passenger fell on top of Omer Abdullah during his recent flight to Pakistan. Although he didn’t see a doctor for any of his injuries, he now wants $25,000 for his Emirates nightmare experience.
And he wants our advocacy team to help him get it.
Bradford Roberts was cheated out of $356. That’s what he paid for a Bed Bath & Beyond gift card with a face value of $400. But when he tried to use the card, he learned it had no value. He’s angry with Bed Bath & Beyond and has been making threats to the company. Now he wants our advocates to join him on his quest.
Sharon Lewis doesn’t think of herself as a deadbeat. She makes responsible financial decisions, which includes paying her credit card bill on time every month. Target, on the other hand, apparently does think of her as a deadbeat. It recently rewarded her responsibility by slashing her credit limit.
What color is your victim card?
Shelby Harding’s kindness led to big debit card problems — 250 of them to be exact.
She allowed a friend to use her debit card for a stay at a Super 8. The hotel and local police say the friend caused a commotion at the property and smoked in the room. Now Harding is being charged $250 to clean up this mess. And she would like our advocacy team to help get her money back.
But is she owed anything other than a life lesson that you don’t use your debit card to book a “friend’s” hotel room?
Editor’s Note: The following post concerning a recent TSA screening uses anatomical terms to describe reproductive organs and may not be suitable for all audiences.
Kimberly Marcus is an educational consultant from Alfred, N.Y., who describes herself as a law-abiding citizen. Yet she says the Transportation Safety Administration (TSA) has treated her worse than a convicted felon, sexually assaulting her and “repeatedly touching my private areas.”
Cruise ships are notorious for adding unwanted fees and surcharges to their guest folios, but one stands above them all: The mysterious minibar charges in Peter Hoagland’s cabin.
David Kresl found out the hard way that Uber’s ride scheduling window is a guideline and not a guarantee. His Uber driver arrived late to take him to the airport. And now he wants the ride-sharing service to pay for his sister-in-law’s trip to St. Martin.
Was it something you said? Is that the reason a company is ignoring your otherwise reasonable request for assistance? If you have to ask, the answer is probably “yes.”
Sam Miloro recently booked Southwest Airlines tickets from New York to Florida for his wife and their cat, Maximus. Then he found out that according to Southwest’s pet policy, his cat’s ticket would cost more than his own. And now he wants to know if our advocacy team can do anything about this “outrageous” fee.
When Andrew Goldstein suffers a sudden medical condition that requires a blood transfusion while on a Caribbean cruise, he is left behind in St. Kitts to seek treatment. Now he wants our advocates to help him get a refund for his cruise and reimbursement for his additional travel and medical expenses. But from whom?
If you’ve ever been on an airplane, you’re familiar with the “fasten seatbelt” sign and repeated reminders from the flight crew to keep your seatbelts fastened.
There was Christina Daves, standing at the rental counter in Atlanta, and an agent was warning her not to take the car out of state. If she drove out of Georgia, she’d be charged extra.
Donald Kushner made a ticketing error while self-booking a flight on Czech Airlines. Then he found out the “absurd fee” that the airline expects him to pay to correct it. Now he wants to know if he should just take his chances and try to use the ticket as is.
The absurd fee? $28.
Alexandra Epee-Bounya arrived at the baggage claim carousel after her flight from London. Her luggage didn’t. But her story went from annoying to bizarre when British Airways referred her to the police department to locate her belongings.
If there was any doubt the airlines are putting profits above the comfort — and in many way, the safety — of passengers, they’ve been dispelled by recent news.
What happens when a traveler discovers that three pieces of her luggage have been ruined by an unidentified type of “airline goo” and asks Interjet or her travel insurance company to compensate her to the tune of $16,000? Lynda Leibrock can tell you: Nothing.
Paul Owers didn’t pay attention to the fine print when he booked a room at the Marriott TownePlace Suites in Williamsport, Pa.
He wishes he had.
Oh, you know what comes next, don’t you?
Kathleen DeRosa’s Southwest Airlines domestic flight from Texas to Florida didn’t take off on schedule because of a de-icing problem. So why is DeRosa invoking European laws to persuade the airline to compensate her?
And why is she doing it like this?
After his first night in Atlanta, Greg Stafford just wanted to take a shower in the bathroom of his America’s Best Value Inn room. Moments after entering the bathroom, he discovered he was stuck — the door wouldn’t open. After he made multiple attempts to free himself, management finally came to his rescue — and charged him $1,000. Stafford admits he caused the hotel room damage, but believes the hotel should take responsibility for his predicament. He wants his money back and he asked for our advocacy team’s help.
When Kenneth Copeland uses the web browser on his phone to purchase concert tickets, he is pleased when he receives an email confirming his desired seats. However, the shock comes when he scrolls down to the price he just paid — over $10,000 for four tickets.
When Mike Thompson boarded his American Airlines flight, he tried to bring a piece of carry-on luggage aboard. The gate agent refused to allow him to do so and ultimately threw him off the flight.