Victoria Evans thinks she made a smart purchase when she buys a Frigidaire refrigerator. But within 7 months, her appliance starts flashing temperature warnings and spoiling her food. Multiple repair visits under warranty fail to fix the recurring problem, and technicians twice declare the unit unrepairable. Yet Frigidaire is giving her the cold shoulder.
Cynthia Alviso’s new Frigidaire wall oven fluctuates between 35 degrees below and 60 degrees above its set temperature, ruining her baked goods. Despite four repair attempts, it’s still broken. Frigidaire insists the oven works properly. Can she get a refund?
Amber Lise is trapped in an eight-week ordeal with Best Buy over a malfunctioning microwave oven. Best Buy repeatedly denies her exchange request. Is there a way to change its answer?
The engine in Ali Cotton’s Nissan Altima is damaged after he brings it to Jiffy Lube for an inspection. Does the company have to pay his $12,998 repair bill?
One of John Edmunds’ new American Tourister bags is defective. Does he have to ship it to Texas at his expense, or can he get an exchange?
