While planning a trip to Disney World, Kathie O’Neill sees a great offer on Travelocity for Park Hopper Disney tickets. She buys them, but immediately changes her mind and wants a refund. Can she get one? “I couldn’t print my Disney tickets. Can you get my $3,300 back?”
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Sue Allen and her husband, Dale, have been coming to the Walt Disney World Swan and Dolphin for years. “We love the convenience and location,” Sue says of Orlando resort hotel.
But on their last stay, they discovered a foul surprise: A $10 “resort fee” that supposedly covered Internet, phone and water, “none of which we need or have any use for,” says Allen.
““Unfortunately the resort fee is a mandatory charge … thank you and have a magical stay””