A canceled British Airways flight to London and confusing claim

After Vueling cancels John McDonnell’s flight, he tries to file a claim for compensation. But wait! British Airways issued his ticket. So who should pay? Read more “A canceled British Airways flight to London and confusing claim”

Our Vueling flight left without us — four days early

Ward Bushee arrives at the airport in Sardinia to check in for his Vueling Airlines flight to Barcelona, only to learn that his flight left without him — four days prior. He says no one told him, but Vueling initially says it did. Read more “Our Vueling flight left without us — four days early”

Vueling charged me twice because I couldn’t prove I was myself

Susan Olson has to buy a second ticket for her flight after Vueling asks for her credit card. Rules are rules, even when they are misapplied. Or are they? Read more “Vueling charged me twice because I couldn’t prove I was myself”

Lost and found on Vueling

Vueling Airlines loses Nick Gencev’s luggage on a flight in Spain. Complaints to the airline yield canned responses but no action. Can our advocates help? Read more “Lost and found on Vueling”

Vueling rescheduled my flight, but didn’t bother to tell me

Judy Weidel’s flight from Rome to Palermo, Italy, is rescheduled, but no one bothers to tell her. She has to cancel a hotel and find a place to stay — at her own expense. Read more “Vueling rescheduled my flight, but didn’t bother to tell me”