Why was my refund issued in travel vouchers?

If an airline offers you compensation in the form of a voucher, be sure you understand the rules and conditions that come with it. Andria Benjamin of the United Kingdom didn’t. That led to a dispute with American Airlines that she couldn’t win. Read more “Why was my refund issued in travel vouchers?”

I can’t use these Southwest Airlines vouchers — how about a refund?

Kristin Long can’t use her Southwest Airlines vouchers because of a permanent medical condition. Can she get a refund? Read more “I can’t use these Southwest Airlines vouchers — how about a refund?”

Why won’t Norwegian Cruise Line extend this voucher for another year?

After a disastrous cruise, Norwegian Cruise Line (NCL) issued $2,500 in vouchers to Jaihar Murli and his family. But the certificates expired after a year, as they usually do. Read more “Why won’t Norwegian Cruise Line extend this voucher for another year?”

I don’t want these vouchers — I want cash!

After being denied boarding on Etihad Airways, Anthony Gorman just wanted fair compensation. He lost an entire day of his vacation because his flight was oversold.

But guess what he got instead? Read more “I don’t want these vouchers — I want cash!”

Mamma Mia! No tour of Italy and no refund

When Doreen Hogle and her husband are forced to cancel their trip to Italy, Expedia offers them credit for their Alitalia air tickets, which expires on a specified date. But that date is coming up, and the Hogles haven’t been able to use the credits to rebook the trip through Expedia. Can our advocates get the Hogles an extension of the deadline or a refund for their canceled trip? Read more “Mamma Mia! No tour of Italy and no refund”