If an airline offers you compensation in the form of a voucher, be sure you understand the rules and conditions that come with it. Andria Benjamin of the United Kingdom didn’t. That led to a dispute with American Airlines that she couldn’t win.
Kristin Long can’t use her Southwest Airlines vouchers because of a permanent medical condition. Can she get a refund?
After a disastrous cruise, Norwegian Cruise Line (NCL) issued $2,500 in vouchers to Jaihar Murli and his family. But the certificates expired after a year, as they usually do.
After being denied boarding on Etihad Airways, Anthony Gorman just wanted fair compensation. He lost an entire day of his vacation because his flight was oversold.
But guess what he got instead?
When Doreen Hogle and her husband are forced to cancel their trip to Italy, Expedia offers them credit for their Alitalia air tickets, which expires on a specified date. But that date is coming up, and the Hogles haven’t been able to use the credits to rebook the trip through Expedia. Can our advocates get the Hogles an extension of the deadline or a refund for their canceled trip?
Kathy Davis volunteers to give up her seat on an oversold Spirit Airlines flight. Then she can’t use the vouchers. Is that fair?
Theresa Lies’ son wants to cancel his trip to Mexico because of Zika fears. Can our advocacy team help him?
Our advocates were set to assist Lynn Clark with a claim against United – until they read her paper trail.
But this is not the second verse of the same song. Clark had already successfully self-advocated her case and didn’t realize it.
When Dondre Wise gives up her seat on a Spirit Airlines flight in exchange for vouchers, she’s told that she can use those vouchers at any time — but can’t use them to book a new flight. Can our advocates get Spirit to accept the vouchers instead of charging her for a new ticket?
Adam Burstyn thinks he’s doing Delta Air Lines a favor by driving to Atlanta to catch his flight to Miami.
After the recent terrorist attacks on Brussels, Kenneth and Nancy Temkin thought they could cancel their Viking River Cruise and receive a full refund. After all, they had travel insurance that was supposed to see them through emergencies.
When Cherie and Philip Miles booked their African safari, they wanted to upgrade the overnight flights to business class, using
It seems airlines always have their hands out for more fees. And you can forgive David Shuffelton for thinking so.
US Airways promises Robert and Nancy Fletcher two $450 vouchers if they switch flights. Then it doesn’t deliver. Now what?
Lloyd Schofield and his partner purchased two tickets via United Airlines for a vacation in Maui, departing on December 6, 2014. Unfortunately, his partner’s mother passed away three days before they were set to leave.
When Joseph Barclay cancels his flight to Paraguay, his online travel agency issues a voucher that can be used within a year. But now the company claims there is no voucher. Is the money lost?
Thinking of buying a cheap airline ticket voucher online? Oh no you don’t.