The 2017 travel forecast: Reduced demand could result in vacation bargains

Where will you go in 2017? If you said “nowhere,” then get in line behind the rest of America. But there’s still time to change your answer — and you might want to. Read more “The 2017 travel forecast: Reduced demand could result in vacation bargains”

No refund after a heart attack? So much for “great” value!

Peter Kuhmerker suffered a major heart attack and couldn’t take his planned vacation to Ireland. Trying to obtain a refund from Great Value Vacations is enough to give him another heart attack (and give us our first!).
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What would you do? Help, Delta Vacations has me in a holding pattern

Ever since Ruth Harris tried to book a vacation to Hungary through Delta Vacations last month, she’s had nothing but trouble.

First, a phone agent booked the wrong dates, she says — something she discovered only after Delta sent her an email confirmation.

“I have been trying to get it fixed since then,” she says.

Harris spent an hour on the phone with Delta, but was eventually told she had to speak with someone at Delta Vacations to get her dates corrected. She tried to go online to switch dates, but couldn’t. She suspects that one reason for the runaround is that she’s paying for the flights with vouchers that she received when she was bumped from a previous Delta flight.

So she went back online. The email correspondence between her and Delta would probably inspire Franz Kafka to write another novel if he were alive today.
Read more “What would you do? Help, Delta Vacations has me in a holding pattern”