When in Rome (or Florence) don’t drive your Enterprise rental car in restricted areas

Driving in a new city frustrates many travelers, especially when navigating an unfamiliar, foreign location with strange rules. Larry Moyer learned just how frustrating when he drove his Enterprise rental car in Florence. Now he faces heavy rental car fines and he wants to know if he has to pay them.  Read more “When in Rome (or Florence) don’t drive your Enterprise rental car in restricted areas”

They were evacuated from Virgin Gorda. Does Air Sunshine owe them a refund?

Hurricane Irma interrupted Denise Johnson’s vacation to Virgin Gorda. She didn’t use the return portion of her Air Sunshine ticket and requested a refund. But the airline only offers flight credit and ignores further appeals. Read more “They were evacuated from Virgin Gorda. Does Air Sunshine owe them a refund?”

Dead chickens and overflowing trash greet guest at dirty VRBO rental

When Terry Flores checks into her vacation home, she’s greeted by overflowing garbage and dead chickens. After cleaning up the dirty VRBO rental, is she entitled to some kind of refund?

Read more “Dead chickens and overflowing trash greet guest at dirty VRBO rental”

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