Review this! Travelers fed up with solicitations

Is it my imagination, or are travel companies getting pushier?

The come-ons include repeated invitations to return to a hotel or restaurant, high-pressure pitches to “like” a company’s Facebook account and urgent requests for positive online reviews. As summer vacations fade into memory, the aggressiveness has never been more obvious. Read more “Review this! Travelers fed up with solicitations”

“Recently, your column has become a bitch session”

Unhappy customers are everywhere. Sometimes, they can even be found on your own doorstep. Read more ““Recently, your column has become a bitch session””

What Allegiant’s “unsubscribe” video reveals about low-cost carriers

If you happen to be subscribed to Allegiant’s “latest deals” newsletter, and if you happen to try to unsubscribe, you might experience what Tom Plunkett did.
Read more “What Allegiant’s “unsubscribe” video reveals about low-cost carriers”