When Payless double-charges Marena Henne for fuel, she calls on a consumer advocate for help. Is her bill fixable? “Payless asked me to pay twice for fuel”
Question: At the tail end of a trip last year to Southeast Asia, I had a pair of tickets on Cebu Pacific Airways from Singapore to Manila, and then from Manila to Osaka, to connect with my overseas flight back to the States. I bought the tickets separately because Cebu only does point-to-point ticketing.
“Do I really have to pay for this airline ticket twice?”