TV Archives

Martin Griffin's new Samsung TV stopped working. He wants to get his money back, but Samsung has other ideas. Who is right?

Can I get a $500 refund for my Samsung TV that stopped working?

January 13, 2025January 3, 2025 by Christopher Elliott

Martin Griffin’s new Samsung TV stopped working. He wants to get his money back, but Samsung has other ideas. Who is right?

Latonya Holloway's TV stopped working. Good thing she bought the extended warranty from Wal-Mart. Or is it?

Where’s my replacement TV from Wal-Mart?

January 26, 2024January 23, 2014 by Christopher Elliott

Latonya Holloway’s TV stopped working. Good thing she bought the extended warranty from Wal-Mart. Or is it?

When Rogers Cable removes two of Ed Kurys's favorite channels from his cable package, he believes the company is violating his contract.

They canceled my favorite cable networks — do they owe me?

January 23, 2024August 22, 2013 by Christopher Elliott

When Rogers Cable removes two of Ed Kurys’s favorite channels from his cable package, he believes the company is violating his contract. But is it?

You pull into the parking lot of a grocery store. Some guy approaches and offers to sell you a "new" TV, "still in the box”, for just $40.

Don’t be fooled by fake electronics: 5 tips

January 23, 2024July 24, 2013 by Christopher Elliott

Ever had a “duh!” moment that you regretted for years to come?

One day "it just stopped" working. "It won't turn on. The red power button light blinks over and over." She says.

What makes you happiest? Your TV — and here’s why

January 23, 2024June 19, 2013 by Christopher Elliott

Jessica Beeman paid $779 for her 50-inch TV, a purchase she was pleased with, until one day “it just stopped” working. And then she wasn’t.

Matt Solum signed a two-year contract with DirecTV, was told his new customer credits wouldn't be affected by a package change.

The mystery of the reappearing $400 cancellation fee

January 23, 2024May 23, 2013 by Christopher Elliott

Matt Solum is facing a $400 cancellation fee for a DirecTV package he doesn’t want, and believes he shouldn’t have to pay for. Is there any way to get it removed?

Wanna insult a reporter? There's no easier way than accusing him of being a shill for the TSA. But that's exactly what has happend.

Guess who’s shilling for the TSA

January 23, 2024March 27, 2013 by Christopher Elliott

My mother recently purchased an Element flatscreen TV at Wal-Mart, along with a two-year extended warranty.

Mom’s Element doesn’t work — can you help her?

January 23, 2024March 21, 2013 by Christopher Elliott

Diana Kennison’s mother has a problem with her new flatscreen TV: it doesn’t work. But neither the manufacturer, nor Wal-Mart, can help her fix it.

We purchased a Vizio TV based on the excellent reviews and price. Before the warranty expired, a vertical red line appeared on the screen.

When did the warranty on my TV expire? We can’t agree!

January 22, 2024October 10, 2012 by Christopher Elliott

Jennifer Mason’s TV is on the blink. She thinks Vizio should repair it, but the manufacturer says it’s out of warranty. Who’s right?

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