This Travel Up problem is really bringing him down

Michael Donato has a Travel Up problem — and it’s bringing him down. He booked a nonrefundable hotel room in Florida through the site. Then a spring storm blew up his vacation plans. Can he still get a refund? Read more “This Travel Up problem is really bringing him down”

After a multinational travel nightmare, who has my money?

I think Samuel Anderson-McCoy is trying to set some kind of record with his multinational travel nightmare. The paper trail runs 83 pages, which has got to be some kind of record.

And in the end, my advocacy team had to give him one more piece of paper — his walking papers. Read more “After a multinational travel nightmare, who has my money?”

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