Somewhere in Antwerp, Belgium, Patricia Fiedler’s Viator day tour came to a screeching halt. It wasn’t when she and her sister were ten minutes late returning to their bus and got left behind. No, the tour was an “unmitigated disaster” long before then, she says.
An Uber driver takes Andrew Greenman on a wild ride through the Washington, D.C., suburbs. Does the company owe him anything for the stressful experience?
Dawn Nelson’s trip to Oaxaca, Mexico, for the Day of the Dead celebrations should have been a memorable experience.
Scarlett Kelly paid for a vacation rental in Paris through Booking.com, but she never got to stay in it. Booking.com wants to keep her money on what appears to be a technicality.
The vacation rental Carol Wilson books for her group through Vacasa is infested with rats and insects. Vacasa offers to refund one night. Can they get all of their money back?
