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TRAVEL INSURANCE

If you're thinking of going somewhere this spring break, chances are you've also been thinking of travel insurance. But experts say you should also think differently, because spring break is not like any other vacation.

This is what travelers forget when they buy travel insurance for spring break

July 2, 2025March 8, 2025 by Christopher Elliott

… Read more

Categories Safe Travels
From travel insurance to cybersecurity, here are the most dangerous assumptions travelers are making this year.

These are the most dangerous assumptions travelers are making in 2025

August 1, 2025February 8, 2025 by Christopher Elliott

From travel insurance to cybersecurity, here are the most dangerous assumptions travelers are making this year.

Categories Safe Travels
Sixt surprises David Degagne with an extra $513 car rental insurance surcharge in Portugal. Can he get his money back if he never asked for the insurance? Let's find out.

A shocking surcharge for car rental insurance with Sixt. How do I fix this?

August 28, 2025November 13, 2024 by Christopher Elliott

Sixt surprises David Degagne with an extra $513 car rental insurance surcharge in Portugal. Can he get his money back if he never asked for the insurance? Let’s find out.

Categories The Travel Troubleshooter
Michael Roehricht found himself in a tough spot after damaging a rental car from Enterprise in Germany. Despite his efforts to work with his car insurance company to cover the damages, Enterprise refused to provide the necessary repair invoice, leaving Michael in limbo. With his insurance company’s deadline approaching, Michael reached out for help. After a frustrating back-and-forth, Enterprise finally provided the documentation, allowing his insurance company to settle the claim for $17,552. This case highlights the importance of obtaining a repair invoice in rental car disputes.

How do I get a repair invoice from Enterprise? My insurance company needs it

October 23, 2024October 2, 2024 by Christopher Elliott

Michael Roehricht needs a repair invoice from Enterprise to file a claim with his car insurance company. Why won’t the company send him the paperwork?

Categories The Travel Troubleshooter
Robert and Beverly Isman had to cancel their dream Nile river cruise with Overseas Adventure Travel after Beverly received a diagnosis of advanced pancreatic cancer. Despite filing a claim with their travel insurance company, Allianz, and having it approved, Overseas Adventure Travel delayed their $18,652 refund for nearly nine months. Frustrated and exhausted, the Ismans sought help, and with some persistence, they finally received their refund, plus interest. This case highlights the challenges of dealing with Overseas Adventure Travel and the importance of staying proactive in claim disputes.

Why won’t Overseas Adventure Travel refund my $18,652 tour? I have travel insurance!

October 23, 2024September 30, 2024 by Christopher Elliott

Robert and Beverly Isman were about to cast off on a once-in-a-lifetime Nile river cruise when they received a devastating medical diagnosis: Beverly had advanced pancreatic cancer.

Categories Advocacy
For seasoned travelers like Rasa Urbonaite, safety comes first. Rasa relies on her iPhone, not just for directions or social media updates, but for something far more crucial: the Allianz travel insurance app. With real-time alerts and emergency assistance at her fingertips, her travel insurance app becomes a lifeline. These apps, including popular ones like Faye and Allianz's Allyz, offer everything from medical help to local safety warnings. Could your travel insurance app be your next essential travel companion?

Can a travel insurance app really keep you safer? Here’s the surprising answer

May 3, 2025September 7, 2024 by Christopher Elliott

A travel insurance app may be the last place you’d look when you’re concerned about safety. But for experienced travelers, it is becoming a first stop.

Categories Safe Travels
When James Cottrell bought travel medical insurance for his North Atlantic cruise, he never expected to need it. But when his wife fell ill and ended up with a $6,914 medical bill, he found himself relying on GeoBlue. Despite promises of a 30-day payout, six months passed with no reimbursement. Cottrell's persistent follow-ups led him to file a complaint with the Massachusetts Division of Insurance. His case highlights the differences between travel insurance and travel medical insurance and provides crucial tips for expediting claims. Will GeoBlue finally pay? Find out how he resolved it.

Their North Atlantic cruise ended in the hospital. Why won’t travel medical insurance pay their $6,914 claim

November 9, 2025August 12, 2024 by Christopher Elliott

When James Cottrell bought travel medical insurance for himself and his wife for their North Atlantic cruise last summer, he never expected to use it. But if he had to, he was confident his GeoBlue travel medical plan would be there for him — and that it would pay his claim promptly.

Categories Advocacy
David Aronstein's Alaskan cruise took an unexpected turn when he contracted Covid-19. While the onboard medical team provided excellent care, he faced a new challenge upon returning home: a $750 bill for Paxlovid treatment. His insurance company required medical records to process the claim, but despite multiple attempts to obtain these from Holland America, David received no response. The cruise line directed him to fill out a release form and send it to their parent company, Carnival, but this yielded no results. David's perseverance highlights the importance of securing medical records immediately after treatment.

How do I get Holland America to send me my medical records? I keep asking.

January 6, 2026July 31, 2024 by Christopher Elliott

David Aronstein needs his medical records from Holland America. Without them, he can’t file an insurance claim for the treatment he received on a cruise. What’s the holdup?

Categories The Travel Troubleshooter
Travel insurance can be crucial for summer vacations, but it’s not always necessary. Kingsley Hopkins, traveling to Portugal and Iceland, seeks coverage for medical emergencies and trip disruptions. With high travel demand and potential risks like natural disasters and health issues, older travelers especially should consider insurance. However, you might skip it if you already have coverage or if your trip is low-risk. Evaluate your prepaid expenses and international travel plans to decide. Hopkins opts for refundable bookings and a Medjet Horizon plan for peace of mind, ensuring comprehensive coverage.

Do I need travel insurance for my summer vacation? It’s complicated

May 21, 2025June 22, 2024 by Christopher Elliott

If you’re planning to travel somewhere this summer, you’re probably thinking of buying travel insurance.

Categories On Travel
Your next flight may get an upgrade. No, not as in a bigger seat in the front of the cabin. It's bigger than that -- much bigger.

Is air travel getting better? Here are the surprising reasons it is

August 2, 2024March 2, 2024 by Christopher Elliott

Your next flight may get an upgrade.
No, not as in a bigger seat in the front of the cabin. It’s bigger than that — much bigger.

Categories On Travel
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