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TRAIN REFUND

Why did this David Papay's Thello train ride turn into an unpleasant overnight journey on a bus? He's not sure, but he wants a refund. Can we help?

He wanted to take a Thello train to Venice. How did he end up on a bus?

January 25, 2024May 20, 2020 by Christopher Elliott

What if your train ride in a comfy sleeper compartment turns into an unpleasant bus ride? That’s what happened to David Papay on a recent overnight journey from Paris to Venice on Thello, a European rail company.

Now Papay is asking for help retrieving the refund he was promised from a Thello employee.

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