Cases jump to a new record in January as traffic soars

You won’t believe what happened last month.

We hit 500 cases for the first time, more than doubling our volume from a year ago. Monthly traffic edged closer to that 1 million-pageviews level. And our fundraiser set a new high-water mark, with our citizen advocates donating more than $20,000.
Read more “Cases jump to a new record in January as traffic soars”

How to never miss your flight

I recently was inspired by my wife (who often inspires me).

Unfortunately, this inspiration took place during a frantic phone call as she was stuck on the highway, 20 minutes before her plane’s scheduled departure. This flight was the only one that would have enabled her to make it in time for a business meeting. Read more “How to never miss your flight”

These Enterprise traffic-ticket fees are too high! Can you help me lower them?

When Wendy Osterweil receives a surprise bill for a traffic fine from Enterprise, she wonders if she’s being overcharged. Our advocates try to find out.
Read more “These Enterprise traffic-ticket fees are too high! Can you help me lower them?”

Who’s scamming me — the Bologna police or Hertz?

When Walter Heleen returned from Italy last May, he thought he’d paid all of his bills. But there was just one more thing to settle up. OK, maybe two.
Read more “Who’s scamming me — the Bologna police or Hertz?”

A tourism insider changes his mind about Mexico

Mexico doesn’t need any more bad press. Between drug violence and natural disasters, it’s had enough, thanks very much.

All of which makes Dave Dudar’s story so difficult for him to tell — and for me to write.

Dudar has been a frequent visitor to Cancun since 1998. He’s also worked in the tourism industry as a former marketing official for Meet College Park Georgia, the convention and visitors bureau for the Georgia city that houses Hartsfield-Jackson Atlanta International Airport, as well as with Vail Resorts and United Airlines.

“This is the fourth time I have rented a car in this country in four years,” he told me.

It is probably the last.
Read more “A tourism insider changes his mind about Mexico”

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