THE CAR RENTAL INSURANCE SHOULD HAVE BEEN OPTIONAL. WHAT WENT WRONG?

Silvia Restelli wants to know if car rental insurance is mandatory. She recently got blindsided by $300 of additional insurance fees at Dollar.

Was this car rental insurance really mandatory? I want a refund!

February 19, 2024January 16, 2019 by Christopher Elliott

Silvia Restelli rented a car from Dollar in Frankfurt. But when she arrived in Germany, her $213 bill became $723, thanks to two surprise insurance charges. Now she wants to know if this car rental insurance was mandatory and if not, can she get a refund?

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