This Thanksgiving trip turned into a real turkey

Editor’s Note: This week we’re running a series of our favorite holiday travel columns. And we knew we had to start with Andy Smith’s Thanksgiving air travel odyssey. There’s a sequel to “Planes, Trains and Automobiles” in here somewhere! Read more “This Thanksgiving trip turned into a real turkey”

Hey businesses, please stop telling customers “you’re welcome.” It’s a lie and we know it.

With everyone is saying “Thank you” today, what better time to think about what comes next?

You’re welcome. Read more “Hey businesses, please stop telling customers “you’re welcome.” It’s a lie and we know it.”

Consumers to businesses: Thanks for nothing!

In this season of gratitude, American consumers are feeling left out in the cold.

And with good reason.
Read more “Consumers to businesses: Thanks for nothing!”

Hey airlines, thanks for nothing!

Aaron Kohr/Shutterstock
What annoys you the most about air travel?

Is it the chaos that awaits when you pull up to the curb at the airport terminal this time of year? How about the indignity of being screened by the TSA? Or maybe just knowing that you’re paying more but getting so much less?

Now take a deep breath and say it with me: “Thank you.”

As we approach Thanksgiving, I, for one, am feeling grateful.

So is Mary Jo Baas, a consultant from Milwaukee. She sees the upside in the deep cuts in services and amenities, particularly in economy class.
Read more “Hey airlines, thanks for nothing!”

5 reasons I’m opting out of the TSA’s scanners (and you should, too)

Next week is one of the busiest of the year for air travel. And the last thing you probably want to see at the airport when you fly home for Thanksgiving is a long line — especially one that’s preventable.
Read more “5 reasons I’m opting out of the TSA’s scanners (and you should, too)”