Hey businesses, please stop telling customers “you’re welcome.” It’s a lie and we know it.

With everyone is saying “Thank you” today, what better time to think about what comes next?

You’re welcome. Read more “Hey businesses, please stop telling customers “you’re welcome.” It’s a lie and we know it.”

Consumers to businesses: Thanks for nothing!

In this season of gratitude, American consumers are feeling left out in the cold.

And with good reason.
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Hey airlines, thanks for nothing!

Aaron Kohr/Shutterstock
Aaron Kohr/Shutterstock
What annoys you the most about air travel?

Is it the chaos that awaits when you pull up to the curb at the airport terminal this time of year? How about the indignity of being screened by the TSA? Or maybe just knowing that you’re paying more but getting so much less?

Now take a deep breath and say it with me: “Thank you.”

As we approach Thanksgiving, I, for one, am feeling grateful.

So is Mary Jo Baas, a consultant from Milwaukee. She sees the upside in the deep cuts in services and amenities, particularly in economy class.
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5 reasons I’m opting out of the TSA’s scanners (and you should, too)

Next week is one of the busiest of the year for air travel. And the last thing you probably want to see at the airport when you fly home for Thanksgiving is a long line — especially one that’s preventable.
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TSA Watch: Pistole tries to soothe holiday travelers as agency silences gun talk

TSA Administrator John Pistole was busy making the rounds during Thanksgiving week, trying to assure holiday air travelers that their screening experience would be better than last year.

Which it was, thankfully.

That’s probably because the agency backed off some of its more absurd practices, like forcing children to take off their shoes. (Ever heard of a two-year-old shoe bomber? Neither have I. Richard Reid was 29 when he tried to take down an American Airlines flight to Miami.)
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