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technology

When Maura Ruzhnikov sends money to a stranger by mistake on Zelle, she tries to undo the transaction. That's easier said than done. Will she ever get her money back?

I sent a stranger money through Zelle by mistake. How do I undo it?

January 19, 2024March 28, 2023 by Christopher Elliott

When Maura Ruzhnikov sends money to a stranger by mistake on Zelle, she tries to undo the transaction. That’s easier said than done. Will she ever get her money back?

Categories Problem Solved

Still checking your work email on vacation? You’re not alone

February 1, 2024August 14, 2017 by Christopher Elliott

If you’re planning to leave your smartphone or laptop at home when you go on vacation this month, you might want to think again. The unplugged getaway is so last year.

Categories Commentary
New artificial intelligence (AI) technologies promise to make travel a little smarter. “smart brain” capable of machine learning.

New artificial intelligence promises to make travel a little smarter. Does it?

March 5, 2025August 7, 2017 by Christopher Elliott

The Terminator wants to be your next travel agent.

Categories Commentary
4290 Bistro at the Crowne Plaza Palo Alto, with its new hotel design, you'll see a plaque commemorating the property

This new hotel design concept blurs lines between work and play

February 1, 2024June 29, 2017 by Christopher Elliott

As you walk into the 4290 Bistro at the Crowne Plaza Palo Alto, in California’s Silicon Valley, you’ll see a plaque commemorating the property’s place in technology history. It was here that Internet pioneers Vint Cerf and Bob Kahn developed the TCP specification in 1973.

Categories Commentary
Lost luggage may soon become as rare as lost airline tickets — or, at least, you’d think so when you talk to someone like Randal Collins.

No more lost luggage? It’s not science fiction

February 1, 2024March 8, 2015 by Christopher Elliott

Lost luggage may soon become as rare as lost airline tickets — or, at least, you’d think so when you talk to someone like Randal Collins.

Categories The Navigator
Western Caribbean cruise was delayed because of dense fog in Galveston, Tex., earlier this year, Carnival offered two possible resolutions.

The travel industry moves to preempt customer complaints

January 20, 2024April 3, 2011 by Christopher Elliott

When Jason Plott’s Western Caribbean cruise was delayed because of dense fog in Galveston, Tex., earlier this year, Carnival offered two possible resolutions before casting off: Either a full refund or an abridged cruise, which included an onboard credit and a discount off a future vacation.

Categories The Navigator

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