“CheapoAir made my mother cry”

tallinAnd they were not tears of joy at having found a bargain. Elizabeth Hutton’s mother, Mary Ellyn, bought a round trip ticket from Cincinnati to Tallinn, Estonia, with stopovers in Newark and Stockholm. But something was wrong with the reservation, and she had to pay for another flight.

Does that sound familiar?

Despite repeated attempts to contact the online travel agency, CheapoAir wouldn’t help.

“They ripped my mother off,” her daughter wrote to me. “They refuse to reimburse her. And what’s worse, CheapoAir made my mother cry.”
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