Where’s the best place to drive? Dave Fortney loves to drive in Greensboro, N.C. The roads are impeccably maintained, uncrowded and, well, fun.
Read more “Where’s the best place to drive — and the worst? Here’s the list”
JetBlue Airways and Southwest Airlines remain America’s favorite airlines for customer service, according to a new survey.
Read more “What makes up for cramped legroom? Survey says: Peanuts.”
Here we go again. Expedia is out with yet another survey on the most annoying passengers on a plane.
It’s a predictable effort to capitalize on the upcoming holiday travel season (here’s last year’s survey and the 2013 poll).
Read more “And the most annoying passenger on the plane is …”
At first glance, the results of the American Hotel and Lodging Association’s latest survey look alarming: American travelers make approximately 15 million “bogus” hotel bookings a year — far more than the 2.5 million reservations previously believed to have been made through what the organization calls “rogue” affiliates sites.
Read more “Do Americans really make 15 million “bogus” hotel reservations a year?”
What’s the first thing you look for in an airline ticket?
If you said, “a low price,” you’re absolutely right. In a survey of air travelers conducted last week, 77 percent said they consider the fare first.
But airlines have used that answer to justify cutting customer service and “unbundling” prices — removing everything but a base fare — without asking the simple question: What else do you want?
So we decided to dig a little deeper. In a survey of more than 800 readers of this site and Consumer Traveler, we continued the conversation. Here are the results.
Read more “What do airline passengers really want — besides a good fare?”