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STUBHUB

Buyer pays for hockey tickets on StubHub but can't use them due to an error, leading to a frustrating fight for a $375 refund.

I paid $375 for hockey game tickets I couldn’t use. Why won’t StubHub refund me?

September 26, 2025September 12, 2025 by Christopher Elliott

Angelica Niklowitz gets a recurring error when she tries to access the hockey game tickets she buys through StubHub. Can she get a refund for the replacement tickets she has to buy?

Categories Problem Solved
StubHub charged a seller $747 in fees despite promising a waiver after Adele's show was postponed. See how she fought for her refund.

StubHub charged me $747 in fees after Adele postponed her concert. But it promised not to!

November 8, 2025August 25, 2025 by Christopher Elliott

Ellen Kwan-Portal just can’t let go of her Adele tickets.

Categories Advocacy
Hockey fan buys "glass seats" on StubHub, receives tickets for a nonexistent row. Despite video proof, StubHub initially refuses refund. Learn how to escalate and resolve misleading ticket purchases.

Ticket trouble: Did StubHub score an “own goal” on this purchase?

September 7, 2025June 6, 2025 by Christopher Elliott

Eli Klein snags the perfect seats to watch his favorite hockey team, the Washington Capitals, take on the Columbus Blue Jackets. But his excitement turns to frustration when he discovers the seats do not exist.

Categories Problem Solved
Joe Barrett and his fiancee fly to Paris for a Rod Stewart concert. But their e-tickets for the show never make it. Should StubHub compensate him for the missed show?

StubHub couldn’t deliver my Rod Stewart tickets. Am I owed any compensation?

October 14, 2025February 28, 2025 by Christopher Elliott

Joe Barrett and his fiancee fly to Paris for a Rod Stewart concert. But their e-tickets for the show never make it. Should StubHub compensate him for the missed show?

Categories Problem Solved
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