SATA Airlines warned me of a possible industrial action. Can I get a refund?

Mike Parker learns of a possible industrial action that threatens his vacation in the Azores. Can our advocates get Expedia to refund his flights on SATA Airlines? Read more “SATA Airlines warned me of a possible industrial action. Can I get a refund?”

Does a cabin crew strike relieve British Airways from its EU261 obligation?

Lawrence Karp’s flight home from London should have been a routine end to his overseas trip. But when British Airways canceled his flight, he took off on a quest for compensation that led to a frustrating dispute with the airline. Read more “Does a cabin crew strike relieve British Airways from its EU261 obligation?”

A $1,100 “cancellation penalty” when Paris was on strike?

Gail Satzberg and her husband took their granddaughters on a European cruise, anticipating a three-day stay in Paris after the end of the cruise. But conditions in Paris led them to change their minds – and to embark on a two-month journey in search of a refund. Read more “A $1,100 “cancellation penalty” when Paris was on strike?”

“There will be no further correspondence regarding this issue”

Alyse Goodstein is a casualty of the recent Spirit Airways strike. She flew from Fort Lauderdale to Punta Cana just as the work stoppage was starting, and she had to return on another carrier.

Spirit agreed to refund the unused portion of her ticket, but she thinks she’s entitled to more. Specifically, the cost of the new flight and two nights at a hotel, for a total of $1,296.

Could I help?
Read more ““There will be no further correspondence regarding this issue””

Spirit Airlines strike update: Bad news … and more bad news

When it comes to Spirit Airlines’ strike, there’s bad news — and more bad news. First, the bad news: All of the airline’s flight are canceled through Wednesday as the company tries to hammer out an agreement with its pilots union.

And the other bad news? Despite suggestions that it might refund your money if your flight’s canceled, the airline apparently wants to keep all of it. Even if you don’t fly.
Read more “Spirit Airlines strike update: Bad news … and more bad news”