My reserved hotel left me stranded during the eclipse

Bill Chromizky and his wife are excited to travel to the path of this summer’s solar eclipse. They book a hotel in advance through Expedia, but when they arrive, they’re told that their reservation had been canceled. The Chromizkys are forced to relocate to a more expensive hotel. Can our advocates bring them some sunshine and reimbursement for their extra expense? Read more “My reserved hotel left me stranded during the eclipse”

Now how am I supposed to get back home?

When Dynamic Airways suddenly stopped flying from Fort Lauderdale, Fla., to Caracas, Andres Montagnani was left wondering how to get home — and how to get his money back. Read more “Now how am I supposed to get back home?”

Something is wrong with my ticket from London to Minsk

Svetlana Belaia-Martiniouk bought airline tickets from Priceline, and while the price was right, the ticket was wrong. As a result, she had to shell out money to continue her journey to visit a sick aunt in Minsk. Can our advocates help Priceline make good on the error? Read more “Something is wrong with my ticket from London to Minsk”

Stranded in Brussels with no way back to Chicago

There’s a saying in journalism: If your mother tells you she loves you, check it out. Read more “Stranded in Brussels with no way back to Chicago”

Help! Fare Depot canceled my return ticket and left me in Madrid

Thomas Langan is stranded in Madrid, and his travel agency refuses to fly him back home as promised. Is he entitled to a refund? Read more “Help! Fare Depot canceled my return ticket and left me in Madrid”