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STRANDED

When Judi McManigal arrives at her hotel in Paris, she discovers she doesn't have a reservation. Her online travel agency won't help her.

Hotels.com left me in Paris sans hotel

January 26, 2024January 3, 2014 by Christopher Elliott

When Judi McManigal arrives at her hotel in Paris, she discovers she doesn’t have a reservation. Her online travel agency won’t help her. Is she stuck with the bill?

Categories The Travel Troubleshooter
Abramson's western Mediterranean cruise on the Oceania Marina last April did not end well. After a sudden illness.

My cruise line left me stranded in Naples — is this voucher the best they can do?

January 22, 2024July 24, 2012 by Christopher Elliott

Judith Abramson’s western Mediterranean cruise on the Oceania Marina last April did not end well. After a sudden illness, the ship’s doctor decided she needed to go to the hospital, and she was unceremoniously disembarked in Naples, Italy, under less than ideal circumstances, she says.

Categories Commentary
We booked a ticket from Washington to the Bahamas recently through Expedia. It was a code-share flight Bahamasair operated by US Airways.

Help! Code-sharing confusion grounded my vacation

January 22, 2024April 13, 2012 by Christopher Elliott

Jay Middour’s flight to the Bahamas never happens because of a code-sharing disaster. His vacation is ruined and the airline still has his money. Can this trip be saved?

Categories Commentary, The Travel Troubleshooter
A JetBlue aircraft, a freak storm, passengers stranded on an aircraft for hours -- and all happened near the media capital of the world.

Here we go again! Another tarmac stranding incident — beware of outraged talking heads on TV

January 22, 2024October 30, 2011 by Christopher Elliott

It seemed eerily familiar: A JetBlue aircraft, a freak storm, passengers stranded on an aircraft for hours — and all happened near the media capital of the world.

Categories Commentary

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