At first, Beverly Parker’s Greyhound bus problem looked like a slam dunk case. Valuables had gone missing from her checked luggage during a recent trip from Birmingham, Ala., to Albion, Mich. And Greyhound wasn’t exactly breaking a land speed record to help her.
But then I read the details of her request, and a simple case suddenly became complicated. It wasn’t the $150,000 claim amount that fazed me. My computer adds a few extra characters if I don’t release the zero key fast enough. I was certain that was a typo.
It was everything else. “This Greyhound bus problem is an expensive travel lesson”