When Marianne Finnigan’s Starbucks cards are frozen, the fast-food retailer wipes out her store credit. Can it do that?
Read more “Did Starbucks steal $167 from this woman?”
The shocking arrest of two black men at a Philadelphia Starbucks last week is raising all kinds of questions, not the least of which is this one: What should you do if you’re arrested at a business?
Read more “Arrested at a business? Here’s what to do”
Did you hear about the guy who ordered a gift card that didn’t work? When he tried to exchange it, the company told him to get lost.
True story. How do I know? Because it’s my story. Read more “These gift cards keep disappearing. Why?”
It’s true, I participate in a loyalty program. Make that participated.
It’s Starbucks Rewards, and I bought into it because I go to Starbucks a lot and it seemed like a good idea.
Read more “No, Starbucks, I’m not falling for your new loyalty program. Here’s why.”