Kristen Chew’s Samsung Galaxy Note 4 was a dud. It kept freezing up, overheating, crashing and rebooting when she tried to use it. On the few occasions she was able to use the phone, its response time was too slow. And, although the phone was still under warranty, she could not get it repaired successfully. “My girlfriend’s phone is not repairable — so why should she continue to pay for it?”
If you’re planning to leave your smartphone or laptop at home when you go on vacation this month, you might want to think again. The unplugged getaway is so last year. “Still checking your work email on vacation? You’re not alone”
After Emily Kenner’s phone is stolen and recovered, it is “blacklisted” by Cricket Wireless. Can our advocates get Kenner off the blacklist? “Can anyone help get my phone off the “blacklist”?”
Andrew Ashcroft’s Sony smartphone keeps breaking down. Now he just wants the company to give him a new one or a refund. Is that a reasonable request? “Three strikes and this Sony phone is out! Or is it?”
Can a smartphone really keep you safe?
“Can a smartphone app really keep you safer?”