A stranger on my bus tour made me sick. Can I get a refund?

Gayle Hackner took a Trafalgar bus tour throughout Spain and Portugal for 13 days. During that time, she was disgusted that a man and his young son in adjacent seats appeared to be sick. Their constant coughing irritated her. But the last straw came at the end of the tour when she woke up sick herself. Now that she’s home, she wants to know if Trafalgar owes her a refund for this unpleasant bus tour. Read more “A stranger on my bus tour made me sick. Can I get a refund?”

What to do when you’re feeling low at high altitude

The moment Lia Saunders stepped off the bus from Huanchaco, Peru, to Huaraz last fall, it hit her.

“The world was spinning and I felt like death,” she says. “It was like the worst hangover you can imagine — a constant spinning motion.” Read more “What to do when you’re feeling low at high altitude”