Why are these #$%@! annoying ads following me around? How do I make them stop?

No matter where she clicked, the annoying ads followed Suzanne Wolko.

Whether she was visiting her favorite travel blog or a booking site, a colorful image for a five-star hotel in Chicago popped up, “almost taunting me to click it,” says Wolko, a former corporate travel manager who lives in Philadelphia. Read more “Why are these #$%@! annoying ads following me around? How do I make them stop?”

The TSA’s new pat-downs get too personal for some

When Barbara Leary went through the full-body scanner at Manchester-Boston Regional Airport recently, her hip replacements set off the alarm. She was directed to another line, where she underwent a physical search by a Transportation Security Administration agent. Read more “The TSA’s new pat-downs get too personal for some”

The TSA’s ‘managed inclusion’ is over, but we’re not done asking questions

Remember the early days of Precheck, when the TSA would let random passengers skip the long line and enjoy a more civil screening?

Well, I have some bad news: Those days are over. The TSA is quietly phasing out its program of managed inclusion.

Read more “The TSA’s ‘managed inclusion’ is over, but we’re not done asking questions”

What’s wrong with the TSA?

urbanlight / Shutterstock.com
urbanlight / Shutterstock.com
If airport security is so good, why do passengers feel so bad?

That’s a valid question, considering how the Transportation Security Administration seems to be spinning its performance lately. The agency wants you to believe the dark days of body scans and pat-downs, of liquids, gels and shoes obediently placed on the conveyor belt, are well on their way out, thanks to its vaunted new Pre-check system. And remember, there have been no successful terrorist attacks since the agency’s creation, it would hasten to add.

So why aren’t we buying it? Why are lawmakers such as Rep. Gerry Connolly, D-Va., threatening to introduce legislation that would force TSA agents to mind their manners?
Read more “What’s wrong with the TSA?”

When your credit card gets compromised at a hotel

David Eviston/Shutterstock
David Eviston/Shutterstock
A day after Sheilah Reardon checked into the Bellagio Las Vegas, she received an e-mail alert from American Express warning that her credit card had been compromised. Among the fraudulent charges: a $67 bill from an online memorabilia store.

A day later, her friend Jennifer Henderson got a call from a MasterCard representative. Her card number had also been stolen. The thieves had made a $67 charge at the same online store moments after they hit Reardon’s account.

“We had checked into the Bellagio at the same time, side by side,” says Reardon. She and Henderson believe that their credit cards were targeted while they were at the resort — most likely while they were checking in — because it was the only time when their cards were used together. Reardon says that she hadn’t used her card, a “travel-only” Amex, since a trip to Florida last summer.
Read more “When your credit card gets compromised at a hotel”