I didn’t damage my VRBO rental. Why can they keep my security deposit?

Julie Mandel checked out of her VRBO rental home, believing all was well. She and her family had followed the owner’s rules and left no damage. But when she arrived home, the property manager refused to return her security deposit. Read more “I didn’t damage my VRBO rental. Why can they keep my security deposit?”

My management company mismanaged my deposit refund

It’s been over two months since Rebecca Horowitz moved out of her apartment – but she’s still waiting for the management company to return her security deposit. Can our advocates turn up the heat and persuade the management company to come up with a check for Horowitz? Read more “My management company mismanaged my deposit refund”

Tried to save a few dollars in fees, but lost $1,500 in the process

Marianne Aksamit thought she would save a few bucks in credit card transaction fees by using a check to pay for her vacation rental through Globe Homes and Condos. As it turns out, that decision cost her $1,500. Read more “Tried to save a few dollars in fees, but lost $1,500 in the process”

Hey HomeAway, I’m back home, but my deposit is still away

Nancy Friedman paid a $1,500 damage deposit when she rented a condo in Santa Barbara, Calif. through HomeAway. There’s no damage. Why is her refund delayed? Read more “Hey HomeAway, I’m back home, but my deposit is still away”

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