When Grant Erwin tries to pay for parking at Seattle’s waterfront, a website called ParkWhiz charges him $115 — even though it claims his transaction didn’t go through. Can he get a refund?
When Dale Cerney checks into his resort in Kauai, it doesn’t have a reservation for him. Will Booking.com pay for the mistake?
After getting an oil change at Jiffy Lube, the engine on Ian Culhane’s Subaru stops working. The likely culprit is a botched oil change, he says. Why won’t Jiffy repair his car?
The Pensione Nichols looks like the kind of bed and breakfast I’d want to stay in the next time I’m in Seattle. It’s charming, historical and it’s even recommended by my own magazine.
Athena Foley and her husband wish they’d never stayed at the Hotel Ändra. When they checked into the Seattle boutique hotel this summer, one of their bags was stolen after they surrendered it to the bellhop.
