I canceled my order from Sam’s Club but they took my money anyway

Sam’s Club withdraws $833.63 from Louise Bartholomew’s bank account even though she’s canceled an order for a mahogany wood chair. What’s taking them so long to refund the money?
Read more “I canceled my order from Sam’s Club but they took my money anyway”

Can you help me with the worst shopping experience of my life?

After Sam’s Club charges Sharon Guo for items it can’t ship — and then fails to refund her for the items — she reaches out to our advocacy team for help. Can we fix this self-described “worst shopping experience” of her life? Read more “Can you help me with the worst shopping experience of my life?”