British Airways lost Jean Perrotti’s luggage, and it stayed lost for six days. But that’s not why she contacted me.
“Aside from the fact that they are asking for information I already sent to them, they are also requesting my banking information,” she says. “Their reason is that if they decide a settlement is due, the fastest and most secure way to settle my claim is by bank transfer.”
Perrotti wants to know: Is it OK to give the airline her bank account number?
“Ridiculous or not? Airline wants my bank account information”