RIVERBOAT Archives

Freedman’s problem with Tauck dates back to February 2010, and although the high-end tour operator thinks it is closed, she’s still fighting.

A $500 voucher for a missed riverboat cruise? You’ve gotta be kidding!

January 22, 2024June 19, 2012 by Christopher Elliott

Some cases are resolved quickly. Some aren’t. Sheila Drezner Freedman’s problem with Tauck dates back to February 2010, and although the high-end tour operator thinks it is closed, she’s still fighting.

Gennaro Ottomanelli and his wife were left left high and dry when his riverboat cruise was canceled at the last minute.

“My riverboat vacation turned into a nightmare”

January 19, 2024May 21, 2010 by Christopher Elliott

Gennaro Ottomanelli and his wife were left left high and dry when his riverboat cruise was canceled at the last minute. His AAA travel agent offered two choices: Either cancel his vacation or go on the substitute bus tour. He decided to stay home, hoping to get a refund.

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